Support » Plugin: WP Mail SMTP by WPForms » Emails not sent with Divi, though test email works

  • Resolved mircofragomena



    I’ve set up the plugin and the SMTP details, and I receive emails using the Email Test page.
    Then, when I fill the contact form on my website (right at the bottom) I don’t receive any emails.

    Do you have an idea of how come this happen? Any help would be very appreciated!!

    Thanks guys for developing the plugin and taking the time to read/answer!


    The page I need help with: [log in to see the link]

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  • Plugin Support Sanjeev Aryal


    Hi @mircofragomena,

    If you were able to send a test email successfully, it sounds like your WP Mail SMTP settings are all set. Please check ‘From Emai’ in your contact form. The ‘From Email’ field in your contact form must be set to the same email address as the email used to set up the SMTP plugin.

    I hope this helps!

    Plugin Support Sanjeev Aryal


    Hi @mircofragomena – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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