Support » Plugin: WooCommerce » Emails not sending after update

  • Resolved greencode

    (@greencode)


    Was previously using v3.3.5 and just updated this morning to 3.4.5 but now no emails are getting sent/received. Receiving PayPal emails but nothing from the system itself. Any ideas or help would be much appreciated.

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  • Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    I’m sorry to hear the default WooCommerce emails are no longer sent after the update.

    The first thing I’d recommend is to install a plugin like WP Mail Logging in order to check whether the emails are being sent at all.

    More information can be found in our Email FAQ.

    If the emails aren’t sent at all – I’d recommend a plugin/theme conflict test.

    I hope this helps!

    It turns out the culprit was Mailgun!

    Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    I’m glad to hear you found the reason behind this behavior!

    If it’s this MailGun plugin that you were using – I’d recommend letting the support of the plugin know about this behavior.

    I’ll be marking this thread as resolved, however, feel free to open a new thread and link to this one if you have further questions.

    Have a wonderful day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)
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