Support » Plugin: Email Users » Emails not sending

  • Hi the emails are sending to individual user and to admin group ( 2 user ) but not to students ( 90 user )

    any idea what might be causing the issue?


    The page I need help with: [log in to see the link]

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  • Plugin Author Mike Walsh


    My guess would be your hosting infrastructure has a limit on how many email addresses can appear in the BCC field. That is the cause 99% of the time with the situation you describe.

    Email Users tries to send as few emails as possible so it will put all of the recipients in the BCC field unless the BCC limit is set. When the BCC limit is set, it will send a series of emails based on the limit and number of users. So if the BCC limit is set to 10 and you have 90 users, Email Users would break your message up into nine (9) separate messages each sent to 10 users.

    BCC limits are fairly common for anti-spam purposes.

    ok with bcc limit is working.

    is there any bad issue using this plugin for large amount of users? will we get in spam mailists?

    Plugin Author Mike Walsh


    There shouldn’t be any issue but there is always the possibility that your content gets marked as spam. There are several SMTP solutions available for WordPress which can reduce the chance or eliminate it. Email Users will work with any SMTP plugin which properly hooks into wp_mail(), the WordPress API for sending email.

Viewing 3 replies - 1 through 3 (of 3 total)
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