Emails not sending

  • jr2009

    (@jr2009)


    10 years, 11 months ago

    I’m using WP e-Commerce v3.8.11.1 & WP E-Commerce shop styling v1.9.2. Emails were sending fine. But after several test checkouts (using manual/test gateway) to check the look for the emails, the emails stopped sending to customer and I don’t receive the admin transaction reports either.

    Tried to clear purchase logs from database, but it still doesn’t send out. Anyone knows why??

    http://wordpress.org/extend/plugins/wp-e-commerce/

Viewing 5 replies - 16 through 20 (of 20 total)
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  • J Ivy

    (@j-ivy)

    10 years, 6 months ago

    OK. Cleared everything took out WPEC and did a fresh install of the plugin this morning.

    I am receiving a admin email that confirms the transaction, however the transaction results page displays:

    “Sorry your transaction was not accepted.
    Click here to go back to checkout page.”

    But in my Store Sales panel it says “Payment Accepted”

    Running WPEC 3.8.12.1

    Mihai Joldis

    (@misulicus)

    10 years, 6 months ago

    could be the gateway that you are using.
    what is the URL that you get to (the transaction results page)

    J Ivy

    (@j-ivy)

    10 years, 6 months ago

    https://www.accessamericatransport.com/products-page/transaction-results/

    I thought that originally but it does the same thing with the default test gateway through WPEC

    jakus

    (@jakus)

    10 years, 6 months ago

    I am using the Test Gateway and the plugin as an Online Ordering system.. I have recently moved the site to a new server and when I place a test order I receive an admin email but the customer email I enter doesn’t receive any purchase notification..

    Does anyone know how I can rectify this issue?

    Kind Regards.

    jakus

    (@jakus)

    10 years, 6 months ago

    To add to this, I have successfully sent emails to external accounts using Check Email.

    So it appears to be an issue within the WPEC code.

    Regards.

Viewing 5 replies - 16 through 20 (of 20 total)
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