Support » Plugin: Email Template Customizer for WooCommerce » Emails go to promotions in Gmail

  • Resolved hagenb

    (@hagenb)


    All the emails using this plugin go to the “promotions” tab in Gmail. I tried removing any images and links, but it still go to the promotions tab.

    We I disable the plugin, then the emails go to to the “Primary” inbox.

    I have tried everything, but I can’t seem to get the emails to appear in the “primary” inbox in Gmail.

    I’m not sure if this is the intent of the plugin, but any help would greatly be appreciated.

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  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    Normally, Gmail considers email with advertising or commercial content “Promotions” and it auto goes to this tab. Our plugin can only customize the default email, but controlling the email content is up to the admin, and getting emails delivered to the Primary tab is depending all on customers.

    Best regards.

Viewing 1 replies (of 1 total)
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