Support » Plugin: Contact Form 7 » Emails coming through sporadically and randomly

  • We use contact form 7 on our site, and it seems like since this most recent update, not all of the inquiries have been reaching our main inbox, info@. However, when I go through the contact form settings and add an additional email account to the recipient list – namely my email account – I get the emails to come through just fine; however, the info@ account will get them sporadically and at random. Has anyone else come across this before?

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  • Intermittent delivery indicates some of the emails are probably being seen as spam somewhere in the email process. This is usually due to email headers (in particular the From email address used) or email content.

    Important to remember there are a lot of places, other than your spam folder, where emails can be trapped as spam.​

    See Contact Form 7 Email Issues – this links a much more comprehensive article which also covers emails being considered Junk.

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