Title: Emails broken after installing plugin
Last modified: December 1, 2020

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# Emails broken after installing plugin

 *  [andreu](https://wordpress.org/support/users/andreu/)
 * (@andreu)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/emails-broken-after-installing-plugin/)
 * Hi,
 * I’m using your plugin to sync our users and to create a form. I have not enabled
   the option of transactional emails because we already have a SMTP service for
   that.
    However, I realized that our emails stop working since I installed your
   plugin. I had to enable the transactional emails options to make emails work 
   again, but I would like to keep using the other SMTP service for now. Is this
   a bug of your plugin? We’re setting the SMTP details via a php filter in our 
   theme.
 * I’ve been reading this topic [https://wordpress.org/support/topic/emails-broken-after-updating-to-version-3-0-8/](https://wordpress.org/support/topic/emails-broken-after-updating-to-version-3-0-8/)
   that seemed to be related but not completely, because I’m using the latest version
   of your plugin and the problem persists at my end.
 * Thanks in advance

Viewing 1 replies (of 1 total)

 *  Plugin Author [Brevo](https://wordpress.org/support/users/neeraj_slit/)
 * (@neeraj_slit)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/emails-broken-after-installing-plugin/#post-13731620)
 * Hi [@andreu](https://wordpress.org/support/users/andreu/), thank you for contacting
   us! In order to help you further, could you please open a ticket by going to 
   the [Support and Tickets ](https://account.sendinblue.com/support)tab of your
   account or sending in an email to [support@sendinblue.com](https://wordpress.org/support/topic/emails-broken-after-installing-plugin/support@sendinblue.com?output_format=md)
   in order for us to investigate with our technical team?
 * Thank you again for using Sendinblue!
 * Kind regards,
 * Sendinblue Customer Care

Viewing 1 replies (of 1 total)

The topic ‘Emails broken after installing plugin’ is closed to new replies.

 * ![](https://ps.w.org/mailin/assets/icon-256x256.png?rev=2993173)
 * [Brevo - Email, SMS, Web Push, Chat, and more.](https://wordpress.org/plugins/mailin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailin/)
 * [Active Topics](https://wordpress.org/support/plugin/mailin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailin/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Brevo](https://wordpress.org/support/users/neeraj_slit/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/emails-broken-after-installing-plugin/#post-13731620)
 * Status: not resolved