Hoping you can help! I set up EDD this morning, and ran some tests which turned out great.
Went live with the site, http://www.yourwellnesspartner.org
and ran some more purchases, not it is not working. The product is purchased, directed to Paypal, and Paypal provides receipt to customer, but the email containing the link is NOT going to the customer.
1. For a little bit, the email with the download link was going to the Admin. ?
2. Now, the email is not going anywhere.
3. Under Payment History Orders are complete. I am baffled. I even hit “resend receipt” to several different email addresses and nothing is happening.
Please help! This is system info (it is a custom template), and everything is listed under Products on the webpage:
### Begin System Info ###
## Please include this information when posting support requests ##
EDD Version: 1.8.4
Upgraded From: None
WordPress Version: 3.7.1
Permalink Structure: /%postname%/
Test Mode Enabled: No
Ajax Enabled: Yes
Guest Checkout Enabled: Yes
Symlinks Enabled: No
Checkout is: Valid
Checkout Page: http://yourwellnesspartner.org/checkout/
Success Page: http://yourwellnesspartner.org/checkout/purchase-confirmation/
Failure Page: http://yourwellnesspartner.org/checkout/transaction-failed/
Downloads slug: /downloads
Taxes Enabled: No
Taxes After Discounts: No
Tax Rate: 0%
Country / State Rates: Country: *, State: , Rate: |
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive
Browser Name: Firefox
Browser Version: 25.0
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10.7; rv:25.0) Gecko/2010
PHP Version: 5.2.17
MySQL Version: 5.5.33-31.1
Web Server Info: Apache
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Upload Max Size: 64M
PHP Post Max Size: 64M
PHP Upload Max Filesize: 64M
PHP Time Limit: 30
PHP Max Input Vars: 1000
WP Table Prefix: Length: 10 Status: Acceptable
Show On Front: page
Page On Front: About (#6)
Page For Posts: Blog (#4)
WP Remote Post: wp_remote_post() works
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Only Cookies: Off
WordPress Memory Limit: 40MB
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
Better WP Security: 3.5.6
Configure SMTP: 3.1
Contact Form 7: 3.5.4
Contact Form 7 Newsletter: 2.0.4
Easy Digital Downloads: 1.8.4
Google XML Sitemaps: 3.3
TinyMCE Advanced: 3.5.9
Twitter Widget Pro: 2.6.0
Ultimate Maintenance Mode: 1.5.2
Wordfence Security: 3.8.8
WordPress SEO: 1.4.19
### End System Info ###
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