Hello there,
Thank you for writing to us. Our plugin uses default WP mail function and will not send the email if your WP is not sending emails or the email server is not setup properly in your site. To confirm this, can you please check by registering a new user and turn on “Send User Notification” checkbox while registering and check if the registration notification email lands on the entered email or not and let us know? Please check the screenshot below for an easy reference.
https://prnt.sc/mqdKXqUqLlaC
If the user registration email is not received then you shall contact your hosting provider regarding the email.
Regards,
WP Shuffle
Hello,
and thanks a lot for your quick answer. I did as you suggested and received the User Notification email. So everything seems allright here.
Unfortunately no mails are sent from Subscribe To Unlock Plugin.
My WP version is 6.0.1 with latest Enfold Theme.
Best regards,
Martin
Hello Martin,
Thank you for your reply and we are sorry for the delay. Have you filled all the necessary details in the email settings? Please check the screenshot below for an easy reference.
https://prnt.sc/NLsCBJsV94-X
If filling all the details still not working for you then please contact us from the contact form available in the link below with the necessary information and we can communicate further in the email.
https://wpshuffle.com/contact-us/
Regards,
WP Shuffle
Obviously I had the wrong mail address in the “From email” field …
It’s working now! Thank you so much.
Best regards,
Martin
Hello Martin,
Thank you for the confirmation. Please let us know if you need any further assistance in the future.
And if you really liked our plugin and support then please give us a review from the link below. We will be really glad if you could give us one 🙂
https://wordpress.org/support/plugin/subscribe-to-unlock-lite/reviews/#new-post
Regards,
WP Shuffle
