Title: Emails and orders stopped processing.
Last modified: August 30, 2016

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# Emails and orders stopped processing.

 *  Resolved [Chris Cook](https://wordpress.org/support/users/cccamuseme/)
 * (@cccamuseme)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/)
 * Recently I stopped receiving order confirmation emails and transaction ID’s for
   my orders. I can see we are receiving the payments and notification from paypal,
   but I do not see the corresponding email. It was working fine the first couple
   of days, now I am not getting anything.
 * All of the current order Transaction ID’s just say “Processing”.
 * Please HELP!
 * [https://wordpress.org/plugins/eshop/](https://wordpress.org/plugins/eshop/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/#post-6346722)
 * Sounds like there’s an issue with PayPal communicating with eShop. Try switching
   to the 2015 theme and turning off all other plugins.
 *  [thejokersthief](https://wordpress.org/support/users/thejokersthief/)
 * (@thejokersthief)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/#post-6346750)
 * I’m receiving this same error. Reverting to the 2015 theme didn’t solve it.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/#post-6346755)
 * And did you remove all other plugins?
 *  [skritin](https://wordpress.org/support/users/skritin/)
 * (@skritin)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/#post-6346767)
 * Hi.. I have the same problem. Also all orders, when placed, are also coming in
   as two orders, with different order ID’s but the same amount.
 * Actually, some orders, maybe 1 out of every 15 have a transaction ID, but the
   others have “Processing..”
 * I did try and disable all plugins and switch to another theme. I’ve switched 
   the shop to test mode… shouldn’t one get order notifications when shop is in 
   test mode?
 * I have Paypal active and a custom made gateway called dandomain (danish thing).
   If I try and place an order with either one of those, I get no order notifications..
   I’m just guessing that the customer isn’t getting one either.
 * I have everything updated, but the theme used is custom made, not by me.
 * I’m in need for someone to help me on the right track 🙂
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Emails and orders stopped processing.’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/eshop_d6e4b8.svg)
 * [eShop](https://wordpress.org/plugins/eshop/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/eshop/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/eshop/)
 * [Active Topics](https://wordpress.org/support/plugin/eshop/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/eshop/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/eshop/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [skritin](https://wordpress.org/support/users/skritin/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/emails-and-orders-stopped-processing/#post-6346767)
 * Status: resolved