Title: Emails
Last modified: March 8, 2021

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# Emails

 *  Resolved [mack99](https://wordpress.org/support/users/mack99/)
 * (@mack99)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/emails-50/)
 * Over the last week or so, I have stopped receiving my email purchase confirmations
   from PM Pro? I have double checked my email hasn’t changed and it is correct.
   I have checked my spam folder as well, and do not find them there are anywhere
   in my email folders. It appears that the emails stopped being generated?
 * Any suggestion on where to start to correct this issue?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/emails-50/#post-14154375)
 * Hi [@mack99](https://wordpress.org/support/users/mack99/)
 * I’m sorry to hear about the issue you are facing here.
 * Please can you work through this guide and let me know if it helps – [https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/](https://www.paidmembershipspro.com/troubleshooting-email-issues-sending-sent-spam-delivery-delays/)
 * If you are using the Email Templates Add On, please also check that the email
   template hasn’t been disabled.
 *  Thread Starter [mack99](https://wordpress.org/support/users/mack99/)
 * (@mack99)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/emails-50/#post-14156281)
 * I am using WP Send, and after speaking with them, I think the issue is on their
   end and they are working to correct it. I will come back and update this if that
   does not solve my issue. Thanks for your help.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/emails-50/#post-14166955)
 * Thanks for letting me know, I’ll mark this ticket as resolved. If you have any
   further questions, please don’t hesitate to reach out.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Emails’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [not](https://wordpress.org/support/topic-tag/not/)
 * [purchase](https://wordpress.org/support/topic-tag/purchase/)
 * [receiving](https://wordpress.org/support/topic-tag/receiving/)

 * 3 replies
 * 2 participants
 * Last reply from: [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/emails-50/#post-14166955)
 * Status: resolved