Emailed you 14 times

  • potez

    (@potez)


    2 years, 7 months ago

    We emailed you 14 times over the last 2 weeks and received 0 responses. That is inappropriate and not ok. We were patient the first few days, but this is excessive and not something a lifetime license holder should experience. We are hereby requesting WordPress take note of the treatment by this developer and a refund because this is beyond wrong.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author spartac

    (@spartac)

    2 years, 7 months ago

    Hi @potez
    I am sorry to hear that.
    Did you send emails to support @ wpsms.io ??
    because all the emails there are replied, let me help You immediately.

    Plugin Author spartac

    (@spartac)

    2 years, 7 months ago

    ping me now at support @ wpsms.io, I will reply you there and fore sure we are here to help you with any issue you face.

    Moderator Yui

    (@fierevere)

    永子

    2 years, 7 months ago

    For pro or commercial product support please contact the developer directly on their site.
    This includes any pre-sales topics as well.
    As the developer is aware, commercial products are not supported in these forums.
    I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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