Support » Plugin: SendGrid » Email wasn’t sent

  • We have WordPress 4.7.4, SendGrid 1.11.2, and SwiftMailer 5.4.3. I have configured SendGrid, but when I send a test email I get an error, Email was not sent. Any ideas? I see that Swift Mailer has not been updated, has this configuration been tested by anyone?

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  • Plugin Author SendGrid INC

    (@team-rs)

    Hello.

    We have tested the plugin with the configuration you mention and we were unable to replicate the issue.

    Can you give us some more information on how you configured the plugin on the settings page?

    Did you create an API Key with Mail Send permissions? Did you select SMTP as a sending method? After clicking on the “Update Settings” button was any error message displayed?

    Thank you,
    SendGrid

Viewing 1 replies (of 1 total)
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