Title: Email verification/Tracking
Last modified: January 22, 2021

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# Email verification/Tracking

 *  Resolved [aaroncabanas](https://wordpress.org/support/users/aaroncabanas/)
 * (@aaroncabanas)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/email-verification-tracking/)
 * Hi!
 * I was trying to configure my form in order to send the user an email each time
   he/she sumbits it, but i’ve been testing and recieve nothing. I configured the
   email options in the form options, and set the “email” field inside the form 
   to be the direction where the verification mail will be sent and for some reason,
   nothing happens.
 * I would appreciete some help, and maybe some ideas too of plugins or options 
   to achieve a kind of tracking so the user can see the form submit state (waiting,
   working on it, completed…) when he/she wants to.
 * Thank you in advanced!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-verification-tracking%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/email-verification-tracking/#post-13952761)
 * Hello [@aaroncabanas](https://wordpress.org/support/users/aaroncabanas/),
 * Thanks for your inquiry.
 * 1. Dear friend, the link you have provided does not have any form created with
   our plugin, can you please send me a link to test our form?
    2. If it doesn’t
   send the emails do you still see form submissions in form maker > submissions
   section? 3. If submissions are saved there, then can you please write as an admin
   do you get submissions? 4. Have you tried to use other remails for testing? 5.
   Can you please send me a screenshot of your email options section?
 * Please reply by answering all the above questions.
 *  Thread Starter [aaroncabanas](https://wordpress.org/support/users/aaroncabanas/)
 * (@aaroncabanas)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/email-verification-tracking/#post-13953036)
 * **1.** This is the exact form link: [https://www.groupgia.com/servicio-tecnico/](https://www.groupgia.com/servicio-tecnico/)
   **
   2.** As an admin I can see the submissions, yes **3.** I didn’t really get that
   question well, I assume you mean to send a form as an admin, which I just did
   and recieved no confirmation email **4.** I did, but none of them are gmail. 
   May this be a problem? **5.** [https://drive.google.com/file/d/1ruW5LIaqApX62J8hL4_HxkY180iZz7rd/view?usp=sharing](https://drive.google.com/file/d/1ruW5LIaqApX62J8hL4_HxkY180iZz7rd/view?usp=sharing)
 *  [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/email-verification-tracking/#post-13962976)
 * Dear [@aaroncabanas](https://wordpress.org/support/users/aaroncabanas/),
    Do 
   you have version 2.13.50 of the FM installed at your site? For the questions 
   regarding the Premium version, please contact our support team using the [following form](https://help.10web.io/hc/en-us/requests/new).
 * Sincerely,
 *  Thread Starter [aaroncabanas](https://wordpress.org/support/users/aaroncabanas/)
 * (@aaroncabanas)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/email-verification-tracking/#post-13963172)
 * Sorry [@asyag](https://wordpress.org/support/users/asyag/) , what exactly is 
   FM? And thanks for the link, I’ve just posted my trouble in there!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email verification/Tracking’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [tracking](https://wordpress.org/support/topic-tag/tracking/)
 * [verification](https://wordpress.org/support/topic-tag/verification/)

 * 4 replies
 * 3 participants
 * Last reply from: [aaroncabanas](https://wordpress.org/support/users/aaroncabanas/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/email-verification-tracking/#post-13963172)
 * Status: resolved