Title: Email validation
Last modified: May 17, 2022

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# Email validation

 *  Resolved [magikb](https://wordpress.org/support/users/magikb/)
 * (@magikb)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/email-validation-39/)
 * Hello I am trying to add new email and MailPoet is asking me to validate it. 
   It looks like the validation email is not reaching my mailbox. All the other 
   emails sent to this address work. What to do?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/email-validation-39/#post-15656038)
 * Hi there [@magikb](https://wordpress.org/support/users/magikb/),
 * Just to clarify, are you referring to the email for adding an address in the “
   My Authorized Emails” tab of your MailPoet.com account dashboard?
 * Please double check your Spam/Junk folder just in case they are getting stuck
   there.
 * If they are not there, then please contact us via [https://www.mailpoet.com/support/sales-pre-sales-questions/](https://www.mailpoet.com/support/sales-pre-sales-questions/)
   and include a link to this thread.
 * We’ll be able to provide you with more account-related information there.

Viewing 1 replies (of 1 total)

The topic ‘Email validation’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/email-validation-39/#post-15656038)
 * Status: resolved