Title: Email User Not Working
Last modified: August 30, 2016

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# Email User Not Working

 *  Resolved [RJ_Dev](https://wordpress.org/support/users/rj_dev/)
 * (@rj_dev)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/email-user-not-working/)
 * Hi,
 * I saw support questions relating to this but none of the solutions worked for
   me, basically I am getting email when a user submits anything but the user doesn’t
   get a email confirming the same. The solutions I tried are as follows:-
    1) –
   There was a question posted 2 years ago which mentioned checking an option which
   says something like “Email To User” I didn’t see an option for this in Email 
   Field, Email User settings and Settings. 2) – There is another solution which
   says to edit email-user.php file in display/processing/. I checked this directory
   but there is no file named email-user.php 3) – Another page was using GetResponse
   forms, so I deactivated it, then deactivated and deleted Ninja Forms plugin then
   installed Ninja Forms again and tried submitting the form but same issue.
 * Please help!
 * Thanks,
    Raj
 * [https://wordpress.org/plugins/ninja-forms/](https://wordpress.org/plugins/ninja-forms/)

The topic ‘Email User Not Working’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [RJ_Dev](https://wordpress.org/support/users/rj_dev/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/email-user-not-working/)
 * Status: resolved