Email Templates

Hi @tjos123

Thank you for reaching out to us.

As far as we tested, it works with some, but not with every plugin out there.

As a general rule, if an external plugin is modifying the WooCommerce template only, then it will work with ShopMagic. Examples here are Kadence or Decorator plugins. These plugins modify the general look of the WooCommerce template, and in ShopMagic you can use these (newly created) modifications.

In contrast, if a plugin is not only modifying the template, but also the content of the WooCommerce emails, like Email Template Customizer – it won’t work. It is because this plugin is creating its own set of emails and placeholders, which are parallel to ShopMagic’s.

Let me know if there’s anything more we can do for you.

Have a nice day!