Title: Email Template Changes Not Working
Last modified: August 18, 2022

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# Email Template Changes Not Working

 *  Resolved [Nick](https://wordpress.org/support/users/nick7961/)
 * (@nick7961)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/)
 * Hello,
    I’ve made changes to the email template, but those changes aren’t reflected
   in the email. Why’s this happening?
 * Default form look ([https://prnt.sc/1S03kIcllwcm](https://prnt.sc/1S03kIcllwcm))
 * Changes made by me ([https://prnt.sc/4n67XyNTIRtp](https://prnt.sc/4n67XyNTIRtp))
 * After the change, the message ([https://prnt.sc/A2sHNOwXBiEW](https://prnt.sc/A2sHNOwXBiEW))
 * Email design remains the same even after making the changes.
 * please tell me how to fix it???
 * Version I am using 2.5.0`

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15928852)
 * [@nick7961](https://wordpress.org/support/users/nick7961/)
 * Verify that your customized email templates are saved to your child-theme’s directory`.../
   ultimate-member/email/`.
 * Email Templates guide:
 * [https://docs.ultimatemember.com/article/1335-email-templates](https://docs.ultimatemember.com/article/1335-email-templates)
 * Creata a child-theme with this plugin:
 * [https://wordpress.org/plugins/child-theme-configurator/](https://wordpress.org/plugins/child-theme-configurator/)
    -  This reply was modified 3 years, 9 months ago by [missveronica](https://wordpress.org/support/users/missveronicatv/).
 *  Thread Starter [Nick](https://wordpress.org/support/users/nick7961/)
 * (@nick7961)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15928908)
 * will child theme work with oxygen builder??
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15928923)
 * [@nick7961](https://wordpress.org/support/users/nick7961/)
 * About WordPress child themes:
 * [https://developer.wordpress.org/themes/advanced-topics/child-themes/](https://developer.wordpress.org/themes/advanced-topics/child-themes/)
 * Ask the Oxygen Builder developers about their support for child themes.
 *  Thread Starter [Nick](https://wordpress.org/support/users/nick7961/)
 * (@nick7961)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15928926)
 * Okay…thanks for the help…
 *  Thread Starter [Nick](https://wordpress.org/support/users/nick7961/)
 * (@nick7961)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15930458)
 * Hi [@missveronicatv](https://wordpress.org/support/users/missveronicatv/)…
 * i’ve talked to the oxygen support. Since themes will not work with Oxygen. So
   i can’t override the email template with child theme…
 * Is it possible to override email templates through a plugin like code snippets
   or anything???
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15931893)
 * [@nick7961](https://wordpress.org/support/users/nick7961/)
 * You can try this code snippet, which will save your customized email templates
   to this folder instead of a child-theme folder.
 * `/wp-content/uploads/ultimatemember/ultimate-member/email/`.
 * Install the code snippet into the “Code Snippets” plugin.
 * [https://wordpress.org/plugins/code-snippets/](https://wordpress.org/plugins/code-snippets/)
 *     ```
       add_filter( 'stylesheet_directory', 'stylesheet_directory_oxygen', 50, 3 );
   
       function stylesheet_directory_oxygen( $stylesheet_dir, $stylesheet, $theme_root ) {
   
           return ABSPATH . 'wp-content/uploads/ultimatemember/';
       }
   
       add_filter( 'um_locate_email_template', 'um_locate_email_template_oxygen', 50, 2 );
   
       function um_locate_email_template_oxygen( $template, $template_name ) {
   
       	$template_copy = ABSPATH . 'wp-content/uploads/ultimatemember/ultimate-member/email/' . $template_name . '.php';
       	if( file_exists( $template_copy )) $template = $template_copy;
           return $template;
       }
       ```
   
 *  Thread Starter [Nick](https://wordpress.org/support/users/nick7961/)
 * (@nick7961)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15932327)
 * Looks like it’s working…Thank you for the snippet.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Email Template Changes Not Working’ is closed to new replies.

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## Tags

 * [email design](https://wordpress.org/support/topic-tag/email-design/)

 * 7 replies
 * 2 participants
 * Last reply from: [Nick](https://wordpress.org/support/users/nick7961/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/email-template-changes-not-working/#post-15932327)
 * Status: resolved