Title: Email Suspended
Last modified: November 19, 2019

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# Email Suspended

 *  Resolved [mb299](https://wordpress.org/support/users/mb299/)
 * (@mb299)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/email-suspended/)
 * Hello,
 * Am using the latest version of WordPress & WP Mail SMTP.
    WordPress: 5.3 WordPress
   MS: No PHP: 7.2.24 WP Mail SMTP: 1.7.1
 * In WP Mail SMTP, I have opted for “Other SMTP”.
 * Below is the log generated:
    Params: Mailer: smtp Constants: Yes ErrorInfo: SMTP
   Error: The following recipients failed: [example@gmail.com](https://wordpress.org/support/topic/email-suspended/example@gmail.com?output_format=md):
   Outgoing mail from “www.examplesite.com” has been suspended. Host: mail.examplesite.
   com Port: 465 SMTPSecure: ssl SMTPAutoTLS: bool(true) SMTPAuth: bool(true)
 * Is there a cap on number of emails sent? If yes, how many are allowed in a day
   or a month?
    What is the resolution for the problem being faced right now?
 * Please suggest.
    Thanks

Viewing 1 replies (of 1 total)

 *  [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * (@sanzeeb3)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/email-suspended/#post-12171606)
 * Hi [@mb299](https://wordpress.org/support/users/mb299/),
 * I apologize for the delayed response. Yes, there could be a limit in the number
   of emails sent, but the limit is set by your mail provider. Please contact your
   webhost about the issue with this error info, they should be able to sort it 
   out.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Email Suspended’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Sanjeev Aryal](https://wordpress.org/support/users/sanzeeb3/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/email-suspended/#post-12171606)
 * Status: resolved