Jetpack by WordPress.com
Email subscriptions not working (2 posts)

  1. Chrystals Chronicles
    Posted 1 year ago #

    My new posts are not automatically be sent to my email subscribers. I have asked a random group of subscribers that I happen to know personally and receipt of new posts is random at best. I'm not receiving them.

    There doesn't seem to be a consistent problem with a particular email service (gmail vs yahoo vs aol).

    I have also checked spam/promotions/social/gmail.

    This has been an issue for the last month.

    Any ideas with how I can address?


    I'm using Jetpack Subscriptions. Would like to keep it but if it doesn't resolve I might have to move to something new. Any suggestions for what is an easy way to get subscriptions going back out?


  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I checked our email logs for a few of your subscribers, and it seems that they received an email notification for your latest post.

    Could you send me an email via this contact form, and give me a few examples of the email addresses that did not receive any notification so I can investigate further?


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