Support » Plugins and Hacks » Jetpack by WordPress.com » [Resolved] Email subscription

[Resolved] Email subscription

  • Hi,

    I have installed the plugin and was trying to use the email subscription widget, but it is not working. And it really has a bizarre behavior when I
    am registering email from blog main page (www.codingtag.com) it is showing “There was an error when subscribing, please try again.”, but still is sending the email. When I am trying from single post page it is giving web site is not found.

    Could you please check. Thanks


Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeremy Herve


    Could you try to deactivate all other plugins, one at a time, in order to see if one of them conflicts with Jetpack?

    If that doesn’t help, could you switch to a different theme for a few minutes, and see if that helps?


    Hi Jeremy,

    Thank you for the feedback.
    I will try to do that during a day and you know the results.


    Hi Jeremy,

    It seems to be working now even everything is the same as before. Is it possible there was a back end service issue, like mail server was not able to handle requests properly … anyway whatever was the case it seems to be fine now.
    But there is another thing … It is not sending email to the account for which I already subscribed but did not confirm the subscription. Here is the scenario … lets say I subscribed for email delivery, then changed my mind and deleted the email asking for confirmation. Then after I decided to subscribe again and now I am not receiving confirmation email ….

    Is this expected behavior ?


    Plugin Author Jeremy Herve


    That’s indeed the expected behaviour.

    You can confirm and manage all your subscriptions on this page:

    But the point is that it is not sending an email to conform.
    How I can confirm if the service is not sending me an email. Moreover there is another strange behavior. If I try to subscribe twice it is telling me that email is sent. It is very misleading or it should actually send an email or just tell me that I am already subscribed.

    Plugin Author Jeremy Herve


    That can be confusing indeed. While you can always confirm your subscription by finding the original email, or going to http://subscribe.wordpress.com/ , the subscription widget should inform you that you’ve already tried to subscribe once. We’ll work on a fix!

    Thanks for your feedback!

    Yes that would be awesome. It can give a message saying to visit http://subscribe.wordpress.com/ if they already tried to subscribe once.

    Thank you for kind support.


Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘[Resolved] Email subscription’ is closed to new replies.
Skip to toolbar