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Jetpack by WordPress.com
[resolved] Email subscription (8 posts)

  1. amuradyan
    Member
    Posted 2 years ago #

    Hi,

    I have installed the plugin and was trying to use the email subscription widget, but it is not working. And it really has a bizarre behavior when I
    am registering email from blog main page (www.codingtag.com) it is showing "There was an error when subscribing, please try again.", but still is sending the email. When I am trying from single post page it is giving web site is not found.

    Could you please check. Thanks

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    Could you try to deactivate all other plugins, one at a time, in order to see if one of them conflicts with Jetpack?

    If that doesn't help, could you switch to a different theme for a few minutes, and see if that helps?

    Thanks!

  3. amuradyan
    Member
    Posted 2 years ago #

    Hi Jeremy,

    Thank you for the feedback.
    I will try to do that during a day and you know the results.

    Thanks
    AM

  4. amuradyan
    Member
    Posted 2 years ago #

    Hi Jeremy,

    It seems to be working now even everything is the same as before. Is it possible there was a back end service issue, like mail server was not able to handle requests properly ... anyway whatever was the case it seems to be fine now.
    But there is another thing ... It is not sending email to the account for which I already subscribed but did not confirm the subscription. Here is the scenario ... lets say I subscribed for email delivery, then changed my mind and deleted the email asking for confirmation. Then after I decided to subscribe again and now I am not receiving confirmation email ....

    Is this expected behavior ?

    Thanks,
    AM

  5. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    That's indeed the expected behaviour.

    You can confirm and manage all your subscriptions on this page:
    http://subscribe.wordpress.com/

  6. amuradyan
    Member
    Posted 2 years ago #

    But the point is that it is not sending an email to conform.
    How I can confirm if the service is not sending me an email. Moreover there is another strange behavior. If I try to subscribe twice it is telling me that email is sent. It is very misleading or it should actually send an email or just tell me that I am already subscribed.

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    That can be confusing indeed. While you can always confirm your subscription by finding the original email, or going to http://subscribe.wordpress.com/ , the subscription widget should inform you that you've already tried to subscribe once. We'll work on a fix!

    Thanks for your feedback!

  8. amuradyan
    Member
    Posted 2 years ago #

    Yes that would be awesome. It can give a message saying to visit http://subscribe.wordpress.com/ if they already tried to subscribe once.

    Thank you for kind support.

    AM

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