Title: Email Subscribers Widget Doesn’t work
Last modified: September 27, 2017

---

# Email Subscribers Widget Doesn’t work

 *  Resolved [nomastekitchen](https://wordpress.org/support/users/nomastekitchen/)
 * (@nomastekitchen)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/email-subscribers-widget-doesnt-work/)
 * Hello – I am trying to use the Email Subscribers plugin by Icegram but every 
   time a user tries to submit their email address, and error comes up “oops, unexpected
   error occurred”. Icegram looked at the code and said it’s related to my theme.
   Please help fix this so I don’t have to change my theme!!! Or are there any Subscriber
   plugins that do work?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-subscribers-widget-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Rico Mossesgeld](https://wordpress.org/support/users/ricotheque/)
 * (@ricotheque)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/email-subscribers-widget-doesnt-work/#post-9537335)
 * Hi [@nomastekitchen](https://wordpress.org/support/users/nomastekitchen/), I’m
   [@ricotheque](https://wordpress.org/support/users/ricotheque/) from LyraThemes.
 * Continuing our discussion via email, I’ve seen your screenshot and can tell you
   that the error highlighted shouldn’t be related to the Email Subscribers widget.
 * The error is caused by a bug with the carousel we use in the theme, so it shouldn’t
   affect the widgets. Have you tried the Email Subscribers widget with another 
   non-LyraThemes theme? If the error still occurs, then it might be a plugin configuration
   problem.
 * I’m honestly not sure what you can do this point, since you’ve already reached
   out to Icegram’s support regarding this. You can either try another plugin like
   [MailChimp for WordPress](https://kb.mailchimp.com/lists/signup-forms/ways-to-add-a-signup-form-in-wordpress).
 * Hope this helps!

Viewing 1 replies (of 1 total)

The topic ‘Email Subscribers Widget Doesn’t work’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/kale/2.8.2/screenshot.jpg)
 * Kale
 * [Support Threads](https://wordpress.org/support/theme/kale/)
 * [Active Topics](https://wordpress.org/support/theme/kale/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/kale/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/kale/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Rico Mossesgeld](https://wordpress.org/support/users/ricotheque/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/email-subscribers-widget-doesnt-work/#post-9537335)
 * Status: resolved