Title: Email setup
Last modified: April 10, 2023

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# Email setup

 *  Resolved [cguanaja](https://wordpress.org/support/users/cguanaja/)
 * (@cguanaja)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-setup-6/)
 * Hi there,
 * I have the below settings and need your input on some questions at the end.
 * WordPress setting:
    - WP admin email – _removed_
 * On the actual contact form:
    - email headers
      Reply-To: {{email}}Cc: {{email}}Bcc: [admin@yourcompany.com](https://wordpress.org/support/topic/email-setup-6/admin@yourcompany.com?output_format=md)
    - RECIPIENT EMAIL – _removed_ – notice this is NOT .com and it’s a valid email.
 * WP mail SMTP Plugin settings:
    - from email – _removed_
      from name – Web @ECITSother mailer: email-smtp.us-east-
      1.amazonaws.comSSL 465Auto TLS, Authentication – onSMTP Username: _seriously
      removed_SMTP Password: _3 day old compromised account and password removed_
 * Email sending works OK – when I test from the plugin, emails are sent OK but 
   I need from the contact form to be sent out to the recipient email (_removed_)
   and it’s not doing this. All messages through the contact form are going to the
   WP admin email (_removed_). What is causing for this not to work so emails are
   sent out to the recipient email on the contact form instead of the admin email?
 * Also – what is the {{email}} tag representing? Where can I see the other tags
   so I can use these for email headers?
 * Thanks.
    -  This topic was modified 3 years, 1 month ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-setup-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Dake](https://wordpress.org/support/users/dakeg/)
 * (@dakeg)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-setup-6/#post-16632861)
 * Hi [@cguanaja](https://wordpress.org/support/users/cguanaja/)
 * This is a public forum. Please edit your original post and alter/remove all of
   your credentials and email addresses.
 * Afterward, please generate new credentials for your Amazon SES connection.
 * As for the issue itself, since your test emails are sending without issue, it
   sounds like you’ll need to reach out to the contact form developer for questions
   related to their email tags and why the notifications are being sent to your 
   admin email address and not the recipient.
 * Off the top of my head, I can only imagine that you have multiple contact forms
   with different notification settings.
 * Lastly, WP Mail SMTP only determines the From Email address, so we have no control
   over recipients outside of sending test emails via our dedicated section.
 *  Thread Starter [cguanaja](https://wordpress.org/support/users/cguanaja/)
 * (@cguanaja)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-setup-6/#post-16636640)
 * I cannot edit the original post [@dakeg](https://wordpress.org/support/users/dakeg/)–
   can you just remove email addresses from there please? All the SMTP info was 
   already changed from the start.
 * Thanks.
 *  Plugin Support [Dake](https://wordpress.org/support/users/dakeg/)
 * (@dakeg)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/email-setup-6/#post-16642790)
 * Hi [@cguanaja](https://wordpress.org/support/users/cguanaja/)
 * I am unable to edit your message as well. In the meantime, I have reported your
   thread so that either your credentials can be removed or your thread will be 
   deleted by the WordPress moderators.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Email setup’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Dake](https://wordpress.org/support/users/dakeg/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/email-setup-6/#post-16642790)
 * Status: resolved