Title: Email settings
Last modified: August 30, 2016

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# Email settings

 *  Resolved [Flack Maguire](https://wordpress.org/support/users/fdmaguire/)
 * (@fdmaguire)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/email-settings-10/)
 * First, huge kuddos for tackling this space. This is not exactly a minor undertaking.
   I have from a little bit to a great deal of time around Sympa, Mailman, Groupserver
   and Google Groups. Extremely pleased to see this effort by you coming to the 
   WordPress world. If I can actually figure out how to get this to work in a test
   environment, it is a given that I will be one of your premium customers.
 * To kick the tires, I set-up a clean CPanel install on a server and then a clean
   WordPress install. I have full root access in case knowing this might help me
   in terms figuring out why I cannot get this plugin to work. It is likely I am
   just getting the settings wrong.
 * I have looked through everything I can find on your premium web site as well 
   as on this site. I do note that the GUI interface is slightly different in screen
   shots posted in the WordPress.org plugin repository versus what I have in my 
   GUI with the plugin loaded. I suspect this is a result of the almost complete
   rewrite you referenced when getting the plugin through the WordPress.org plugin
   review process.
 * In terms of configuration, we have all our accounts using Google Apps with IMAP
   activated including this test web site URL. I also use SendGrid for the sending
   of emails when it comes to transactional as wells as the backend to our WordPress
   newsletter plugin. My goal would be to use SendGrid for the email listserve as
   well.
 * I have set-up a test list and put in the settings how I think they are suppose
   to go. I can obviously send emails to the address I used for the list and I see
   them over on that Google Apps email address we have as part of our Google Apps
   for Education account.
 * But, I am not seeing any emails go out to the test participants I put in the 
   discussion group. Given that Google Apps settings and SendGrid settings are pretty
   standard minus the email address/SendGrid username and passwords, I was hoping
   you might help me figure out if I am just putting things in the wrong order. 
   If you want, I am glad to give you the access information via direct means for
   an admin access account to the test WordPress install.
 * Thanks again for your effort to bring this to the WordPress community. I am hoping
   we can make this work for our learning communities.
 * [https://wordpress.org/plugins/wp-mailing-group/](https://wordpress.org/plugins/wp-mailing-group/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Yamna Khawaja](https://wordpress.org/support/users/marcusbs/)
 * (@marcusbs)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/email-settings-10/#post-6399434)
 * Hi Flack.Maguire,
 * Thanks for your message about the WP Mailing Group plugin. It has certainly been
   a ride to get it this far, and we continue to push forward with improvements 
   and as much versatility as possible to get it working on many different server
   setups.
 * We can’t offer direct support for the free plugin version, or we would run out
   of hours in the day to do any further development. I hope you can understand 
   this, since we have to try and focus our time while also managing to pay our 
   bills. Our users’ server setups can be indirectly varied (yours is a case in 
   point), so working through so many different individual setups for free would
   not leave us time to keep our business going.
 * HOWEVER, we are talking about developing in-built logging functionality for the
   plugin at the moment, which might be really useful in solving complex cases like
   this one.
 * I was wondering, in your experience, what steps / cases would you find useful
   to have in the logs? We want the functionality to meet the users’ needs as closely
   as possible, so your input on this would certainly be welcome!
 * If you would like to sign up for the Premium plugin, then you can send me your
   server login details directly, and we will look into the Google / SendGrid settings
   for you to discover what the issue is.
 * Best wishes,
    //Marcus.

Viewing 1 replies (of 1 total)

The topic ‘Email settings’ is closed to new replies.

 * ![](https://ps.w.org/wp-mailing-group/assets/icon-128x128.png?rev=1113552)
 * [Mailing Group Listserv](https://wordpress.org/plugins/wp-mailing-group/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mailing-group/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mailing-group/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mailing-group/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mailing-group/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mailing-group/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Yamna Khawaja](https://wordpress.org/support/users/marcusbs/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/email-settings-10/#post-6399434)
 * Status: resolved