Title: Ultimate Member Email setting enable redirects to 404 page Last modified: August 13, 2020 --- # Ultimate Member Email setting enable redirects to 404 page * [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/) * Guys I need your help. Am running the plugin Ultimate Member and am trying to enable the setting for Account Activation Email Your account is pending review Account Approved Email Account Rejected Email Account Needs Review Notification Account Deletion Notification But I keep getting 404 page not found. I have deactivated all my plugins and have updated the plugin as well. Does anyone know where the file for this email template are located for an override. As I need those email enabled. - This topic was modified 5 years, 9 months ago by [Prince](https://wordpress.org/support/users/sourcebranding/). Viewing 13 replies - 1 through 13 (of 13 total) * [Diabolo](https://wordpress.org/support/users/cebuss/) * (@cebuss) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251320) * Are the files actually on your server? They should be in “plugins > ultimate- member > templates > email”. * If they are, check the permissions are correct. * Thread Starter [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251443) * Hey, thank you for you reply. The files are on the server. The email settings are deactivated and I want to active it from the backend. [@cebuss](https://wordpress.org/support/users/cebuss/) - This reply was modified 5 years, 9 months ago by [Prince](https://wordpress.org/support/users/sourcebranding/). * Thread Starter [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251463) * email setting looks like this * [https://ultimatemember.com/wp-content/uploads/2019/07/user-emails.png](https://ultimatemember.com/wp-content/uploads/2019/07/user-emails.png) * and I want everything activated. From the backend seeing that I get a 404 page not found if I try it from the dashboard. [@cebuss](https://wordpress.org/support/users/cebuss/) - This reply was modified 5 years, 9 months ago by [Prince](https://wordpress.org/support/users/sourcebranding/). * [Diabolo](https://wordpress.org/support/users/cebuss/) * (@cebuss) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251531) * Just did a test and worked fine for me as per [screen shot](https://www.awesomescreenshot.com/image/5167722/eeaeb563878cce7638afdf6fdc703701); have you tried turning debugging on and checking if there’s any errors getting thrown. * Edit: I see you added a post while I was testing lol. Should be able to switch on in the database … I’ll have a look. - This reply was modified 5 years, 9 months ago by [Diabolo](https://wordpress.org/support/users/cebuss/). * Thread Starter [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251542) * No errors returned. The screenshot shared is just an example. It’s not the actual site. If I can find the file that enables the email setting I will be grateful. * [Diabolo](https://wordpress.org/support/users/cebuss/) * (@cebuss) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13251781) * [@sourcebranding](https://wordpress.org/support/users/sourcebranding/) * Very strange, I can’t find it in my database anywhere … running multisite (basically just playing at the moment to get my head around things) and totally at a loss, didn’t see what I expected to find. * The code that sets the emails up originally starts from line 307 in “ultimate- member > includes > class-config.php”. * If urgent perhaps you could edit and enable using the code examples as a quick fix until you figure out why you’re getting hit with 404s. Comes down to how confident you are with code and how mission critical it is. * Thread Starter [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13252165) * [@cebuss](https://wordpress.org/support/users/cebuss/) Thank you very much. Let me work through the file and see if I can enable it. Thanks very much for your help. * [ataur360](https://wordpress.org/support/users/ataur360/) * (@ataur360) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13252492) * [@sourcebranding](https://wordpress.org/support/users/sourcebranding/) are you solved ? can you help me ? i am facing same problem * Thread Starter [Prince](https://wordpress.org/support/users/sourcebranding/) * (@sourcebranding) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13252686) * [@ataur360](https://wordpress.org/support/users/ataur360/) Not yet. After enabling it. Am still not getting an email notification. Debugging pages now. * [Diabolo](https://wordpress.org/support/users/cebuss/) * (@cebuss) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13253814) * [@ataur360](https://wordpress.org/support/users/ataur360/) [@sourcebranding](https://wordpress.org/support/users/sourcebranding/) Bit of a long shot but a lot of people are having problems since the update with jQuery … worth giving this plugin a try to see if it fixes the issue for you: [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/) * [ataur360](https://wordpress.org/support/users/ataur360/) * (@ataur360) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13255028) * [@cebuss](https://wordpress.org/support/users/cebuss/) * i test this plugin . but still facing same problem . * [Diabolo](https://wordpress.org/support/users/cebuss/) * (@cebuss) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13255590) * Sorry, but as I’m not experiencing the same issue and unable to replicate I’m out of ideas other than the usual – set a default theme, turn other plugins off, turn on debugging to try and pinpoint the problem. * [ataur360](https://wordpress.org/support/users/ataur360/) * (@ataur360) * [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13255906) * [@cebuss](https://wordpress.org/support/users/cebuss/) [@sourcebranding](https://wordpress.org/support/users/sourcebranding/) * Now i am free from this problem . read this article – * [https://wordpress.org/support/topic/can-not-enable-account-activation-email-in-ultimate-member-email-setting/](https://wordpress.org/support/topic/can-not-enable-account-activation-email-in-ultimate-member-email-setting/) Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Ultimate Member Email setting enable redirects to 404 page’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 13 replies * 3 participants * Last reply from: [ataur360](https://wordpress.org/support/users/ataur360/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/email-settingd/#post-13255906) * Status: not resolved