Hi there,
Sorry for the late reply.
I was on vacation. Just got back.
Give me some time. I’ll see what i can do.
Hi can you make a screenshot and post here?
So I can see what you are talking about.
Thanks
Hello
Here is the screen shot for you
Thanks
I am using the Easy WP SMTP plugin… just wanted to tell you in case it has some impact
Have you tried without that plugin?
I think our plugin support this plugin.
https://wordpress.org/plugins/wp-mail-smtp/
Try switching that plugin and testing with wp mail smtp
Thanks
hello
i changed but i get the same result
thanks
forgot to mention
All other emails are formatted correctly
It’s only from the plugin that is not formatted
Thanks
Ok, In that case it something to do with our plugin. I’ll see what I can do. Thanks for reporting
Great
If there is anything I can do to help test please let me know 🙂
Hi there,
Do you have any sandbox site where I can debug?
You are the only person who reported this problem.
Hello I am using the plugin here
http://www.avivagibby.com
You can do what you need here
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This reply was modified 7 years, 3 months ago by
eslunite.
Have you tested with other mail clients like gmail?
Do you see the same problem there?
I have used my own hosted email accounts and hotmail and outlook
And all the emails are the same – they are unformatted
I get the same results using 2 websites with this plugin
I will do some more digging to see if its a plugin conflict and let you know
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This reply was modified 7 years, 3 months ago by eslunite.
hello
I have turned off all the other plugins and I still get the unformatted email
All the other buddypress emails are still sent with the correct formatting
Thanks
Hi,
This is the line where the mail content-type is set.
As you can see it is set to text/html
https://github.com/mistergiri/buddypress-compliments/blob/master/includes/bp-compliments-notifications.php#L231
But your client display that as Plain text. Can you test it with gmail? So I can make sure the problem is with your mail client or not.
