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Fast Secure Contact Form
Email sent but never arrives in gmail (4 posts)

  1. BlackHorseMedia
    Member
    Posted 1 year ago #

    Great plugin :) I use it often and have never had any trouble whatsoever.

    However, a new client who has a gmail account would like to read his contact form messages from gmail.

    The admin email address used for his form is (eg.) "bill@bills-site.com" He is able to read ALL non-contact form related email sent to bill@bills-site.com while logged into gmail but NEVER the contact form, it never gets sent there. The form DOES send, he is able to read it on his (roundcube) webmail, but it never goes to gmail.

    I've tried the suggestions here but I don't think that this applies to our problem as this is related to the contact form not sending at all:
    http://www.fastsecurecontactform.com/godaddy-email

    Any suggestions would be appreciated, thanks :)

    http://wordpress.org/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

  3. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    If you still need help, I would need more information such as URL to form, and actual email addresses you have set.
    Use a support ticket.
    http://www.fastsecurecontactform.com/support

  4. magicsun
    Member
    Posted 1 year ago #

    Have you checked the spam folder?

    99% of confirmation emails I get while testing forms with my gmail account, are first arriving in the spam folder.

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