Title: Email Sending Error
Last modified: January 18, 2022

---

# Email Sending Error

 *  Resolved [abemon126](https://wordpress.org/support/users/abemon126/)
 * (@abemon126)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/email-sending-error-7/)
 * Hi,
    When someone enrolled in any course they get an email but the email template
   did not work it shows simple text ” The file you are trying to load does not 
   exist in your theme or Tutor LMS plugin location. If you are extending the Tutor
   LMS plugin, please create a php file here: /home/softcod1/public_html/wp-content/
   themes/tutorstarter/tutor/email/to_student_course_enrolled.php”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-sending-error-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [munayam](https://wordpress.org/support/users/munayam/)
 * (@munayam)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/email-sending-error-7/#post-15266708)
 * Hello [@abemon126](https://wordpress.org/support/users/abemon126/),
 * Tutor Email is a pro feature and according to WordPress support guideline we 
   can’t provide support for pro features here. Please send email to support at 
   themeum dot com.

Viewing 1 replies (of 1 total)

The topic ‘Email Sending Error’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
 * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tutor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tutor/)
 * [Active Topics](https://wordpress.org/support/plugin/tutor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tutor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tutor/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [munayam](https://wordpress.org/support/users/munayam/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/email-sending-error-7/#post-15266708)
 * Status: resolved