Title: Email Selector Option?
Last modified: January 5, 2022

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# Email Selector Option?

 *  Resolved [tismikehoncho](https://wordpress.org/support/users/tismikehoncho/)
 * (@tismikehoncho)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/email-selector-option/)
 * I’m trying to figure out how to get WooCommerce to use the primary user email
   address for order communication via email. Right now it defaults to the billing
   email address which is often not the same as the person that placed the order.
   In my environment, the ordering person (wordpress user email) needs to know that
   the order was received, is being processed, and has tracking information. The
   accounting dept (billing email) is synced to Quickbooks Online for billing purposes.
   I’ve found a few functions online however none seem to do the trick.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15225765)
 * Hello,
 * > I’m trying to figure out how to get WooCommerce to use the primary user email
   > address for order communication via email.
 * By default, when a user logs in to place an order, the user address should match
   the billing email address. Are you using a plugin which overrides that behavior?
 * To get a better understanding, could you please share a copy of your site’s System
   Status? You can find it via WooCommerce > Status. Select “Get system report” 
   and then “Copy for support”.  Once you’ve done that, paste it here in your response.
 *  [MayKato](https://wordpress.org/support/users/maykato/)
 * (@maykato)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15249471)
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to find a solution to your problem! If you have further
   questions, please feel free to open a new topic.
 *  Thread Starter [tismikehoncho](https://wordpress.org/support/users/tismikehoncho/)
 * (@tismikehoncho)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15249483)
 * I’m sorry, I did not get a notice on the first posting. I’m still looking for
   a solution. Is there a way to privately share that report? I’d rather not have
   all of that data in a public environment.
    -  This reply was modified 4 years, 3 months ago by [tismikehoncho](https://wordpress.org/support/users/tismikehoncho/).
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15250423)
 * Hi [@tismikehoncho](https://wordpress.org/support/users/tismikehoncho/),
 * No worries and thank you for getting back to us.
 * This is a public forum and if you’re concerned about security or privacy, feel
   free to change/remove your site URL in the report.
 * You can use [https://pastebin.com/](https://pastebin.com/) to share your system
   status with us and set an expiration so that the file is removed once the expiration
   date is reached.
 * Cheers.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15274916)
 * Hi there,
 * It’s been a while since we last heard from you, so I’m marking this thread as
   resolved.
 * Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when
   you are ready to continue.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Email Selector Option?’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/email-selector-option/#post-15274916)
 * Status: resolved