Title: Email problems
Last modified: May 19, 2017

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# Email problems

 *  Resolved [lucadn](https://wordpress.org/support/users/lucadn/)
 * (@lucadn)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/)
 * Dear , i’m using this plugin and is fine for me. The problem is with the email.
   When a customer send me an email from pirate forms , i receive just the confirmation
   in wordpress menu , but I receive no email at my address. How can i fix this 
   problem?
    My website: ilcorsobedandbreakfast.it
    -  This topic was modified 8 years, 11 months ago by [lucadn](https://wordpress.org/support/users/lucadn/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * (@poonam9)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/#post-9151462)
 * Hello,
 * Please make sure you have checked the option for Store submissions in the database,
   see screenshot: [http://prntscr.com/f9zxlp](http://prntscr.com/f9zxlp)
 * Checked them and save the changes.
 * Hope it helps and let me know if you require any further assistance.
 *  Thread Starter [lucadn](https://wordpress.org/support/users/lucadn/)
 * (@lucadn)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/#post-9151606)
 * Dear ,
    Thanks for your reply. Yes i’ve already setup this . I’ve tried to setup
   the smtp but with smtp the plugin can’t send any email. How can i fix it?
 *  [mambo123](https://wordpress.org/support/users/mambo123/)
 * (@mambo123)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/#post-9166909)
 * Hello,
 * I’ve also got a problem with PirateForms. When a user sends an email via the 
   contact form, I recieve 4 similar mails. Is there a way to fix this issue?
 * Thanks alot!
 *  [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/)
 * (@hardeepasrani)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/#post-9206668)
 * [@lucadn](https://wordpress.org/support/users/lucadn/) Have you tried configuring
   SMTP option of the plugin? Does it work after that. And can you try to install
   Postman SMTP and use that plugin to send yourself a test email?
 * [@mambo123](https://wordpress.org/support/users/mambo123/) Please create a new
   thread for your question, as per WordPress.org forum guidelines.
 * Thank you. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email problems’ is closed to new replies.

 * ![](https://ps.w.org/pirate-forms/assets/icon-128x128.png?rev=1635118)
 * [Contact Form & SMTP Plugin for WordPress by PirateForms](https://wordpress.org/plugins/pirate-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pirate-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pirate-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/pirate-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pirate-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pirate-forms/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/email-problems-14/#post-9206668)
 * Status: resolved