Title: Email problem
Last modified: August 21, 2016

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# Email problem

 *  Resolved [Georgi Petrov](https://wordpress.org/support/users/georgippetrov/)
 * (@georgippetrov)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/)
 * Hi, i have a refund request from easy digital downloads and now when come to 
   the moment to fix this issue i can’t send email back to [support@easydigitaldownloads.com](https://wordpress.org/support/topic/email-problem-8/support@easydigitaldownloads.com?output_format=md).
   I am sorry but when someone have issue and come to this point for asking a refund
   all communication stop working. This is absolutely horrible.
 * [https://wordpress.org/plugins/easy-digital-downloads/](https://wordpress.org/plugins/easy-digital-downloads/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/#post-4693125)
 * Hi there,
    The communication didn’t stop working, we just don’t have a support
   email. You need to post on our forums: [https://easydigitaldownloads.com/support/](https://easydigitaldownloads.com/support/)
 * -Chris
 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/#post-4693128)
 * If you used our contact form, be aware Pippin has been at SXSW speaking all week,
   and just got back and is still going through all the form submissions.
 * -Chris
 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/#post-4693133)
 * [@georgippetrov](https://wordpress.org/support/users/georgippetrov/) I’ve responded
   to your emails. Let’s please keep the conversation there, thanks.
 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/#post-4693135)
 * Actually looks like there was a temporary failure in the deliveries to that email.
   Please try again shortly.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email problem’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/email-problem-8/#post-4693135)
 * Status: resolved