Title: Email problem
Last modified: June 10, 2022

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# Email problem

 *  Resolved [Ola Forslin](https://wordpress.org/support/users/opusvista/)
 * (@opusvista)
 * [4 years ago](https://wordpress.org/support/topic/email-problem-31/)
 * Since last night, all emails generated via my website look strange. All = in 
   the html code is replaced by =3D. The only solution I can find is to disable “
   WooCommerce PDF Invoices & Packing”

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [4 years ago](https://wordpress.org/support/topic/email-problem-31/#post-15726355)
 * Hi [@opusvista](https://wordpress.org/support/users/opusvista/),
 * Just to clarify, are you referring to the email itself or the PDF document? Our
   plugin doesn’t touch the WooCommerce email, beyond using it to attach the PDF
   documents.
 * However, could you please share a screenshot to see what are you referring to?
   You can upload your screenshot in imgbb.com, and then share the uploaded image
   URL here.
 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [4 years ago](https://wordpress.org/support/topic/email-problem-31/#post-15726388)
 * I just realized that there is another report with a similar issue like yours.
 * Please go to **WooCommerce > Status > System Status**, click on **Get system 
   report**, then click on **Copy for support**, paste it on [https://pastebin.com/](https://pastebin.com/)(
   set a paste expiration for one week, just in case), and finally paste the pastebin.
   com link in your reply here.
 * The system report will help us to understand what is happening.
 *  Thread Starter [Ola Forslin](https://wordpress.org/support/users/opusvista/)
 * (@opusvista)
 * [4 years ago](https://wordpress.org/support/topic/email-problem-31/#post-15726398)
 * [https://ibb.co/HVBkVMZ](https://ibb.co/HVBkVMZ)
    [https://ibb.co/7pDW0NJ](https://ibb.co/7pDW0NJ)
   [https://ibb.co/SyQdK0B](https://ibb.co/SyQdK0B)
 * [https://pastebin.com/sbjXFXrY](https://pastebin.com/sbjXFXrY)
    -  This reply was modified 4 years ago by [Ola Forslin](https://wordpress.org/support/users/opusvista/).
 *  Plugin Contributor [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * (@yordansoares)
 * [4 years ago](https://wordpress.org/support/topic/email-problem-31/#post-15729130)
 * For those having a similar issue like this, the root of the issue turned out 
   to be a problem with the mail sending, apparently related with PHP 8.1. The solution
   discovered by [@opusvista](https://wordpress.org/support/users/opusvista/), after
   [talking to One.com’s technical support](https://wordpress.org/support/topic/html-not-shown-right-in-email/#post-15727518),
   was to install the [Post SMTP](https://wordpress.org/plugins/post-smtp/) plugin(
   the hosting provider suggested installing a plugin to send mail via SMTP).
 * Thanks for sharing the solution, [@opusvista](https://wordpress.org/support/users/opusvista/)!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Email problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Yordan Soares](https://wordpress.org/support/users/yordansoares/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/email-problem-31/#post-15729130)
 * Status: resolved