Title: Email Pop Issue
Last modified: August 21, 2016

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# Email Pop Issue

 *  Resolved [4BWebDesign](https://wordpress.org/support/users/4bwebdesign/)
 * (@4bwebdesign)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/email-pop-issue/)
 * Testing this plugin on the front end, I click on the email tab, the window pops
   up sow you can enter your name, email and message however, I didn’t’ want to 
   fill it out due to I’m testing but had no way to close the pop up. No X sign,
   I tried escape with no luck, same thing with enter. Need a way to exit out of
   the pop up should someone change their mind and not want to use the form.
 * [https://wordpress.org/plugins/ldd-business-directory/](https://wordpress.org/plugins/ldd-business-directory/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [4BWebDesign](https://wordpress.org/support/users/4bwebdesign/)
 * (@4bwebdesign)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/email-pop-issue/#post-4700976)
 * Sorry correction. There is a cancel and submit on the form however, what had 
   happened was when I opened up the email pop up, the location of my screen cropped
   the form and would not scroll so therefore I could not see the cancel and submit
   button.
 *  Plugin Author [LDDConsulting](https://wordpress.org/support/users/suffrage/)
 * (@suffrage)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/email-pop-issue/#post-4701066)
 * The problem with the Cancel and Submit buttons not being visible could be a theme
   related issue (how it handles font sizes, line heights, and other elements).
 * You can adjust the positioning of the Message box for yourself if you’d like.
   It would require you to make a modification to the **lddbd_script.js** file that
   would may take some adjustment to get position just how you want it.
 * In the aforementioned file you would want to make a change to line #242 where
   it says _click\_position.top + 50;_ You’ll want to change the number as well 
   as adjusting its positive or negative value until you get the result you want.
 *  Thread Starter [4BWebDesign](https://wordpress.org/support/users/4bwebdesign/)
 * (@4bwebdesign)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/email-pop-issue/#post-4701070)
 * Great thanks! I will give it a shot!
 * Corey

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Email Pop Issue’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ldd-business-directory.svg)
 * [LDD Business Directory](https://wordpress.org/plugins/ldd-business-directory/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ldd-business-directory/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ldd-business-directory/)
 * [Active Topics](https://wordpress.org/support/plugin/ldd-business-directory/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ldd-business-directory/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ldd-business-directory/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [4BWebDesign](https://wordpress.org/support/users/4bwebdesign/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/email-pop-issue/#post-4701070)
 * Status: resolved