Title: Email Placeholder
Last modified: February 5, 2018

---

# Email Placeholder

 *  Resolved [dennis2130](https://wordpress.org/support/users/dennis2130/)
 * (@dennis2130)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/email-placeholder/)
 * For the Email Field on my form, the box is being prefilled with the email address
   of the WP Admin account for our site. I can’t find the setting to have this either
   use just the Email Placeholder or to just be Blank. Any help would be hugely 
   appreciated.
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Femail-placeholder%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/email-placeholder/#post-9941935)
 * Hi,
 * It is a feature actually. It is not just the WP Admin’s e-mail that gets filled.
   The user who is logged in has his email automatically filled in the E-mail field.
   You must be logged in with that e-mail that you see. If a user has visited the
   support page without being logged in he/she will see the placeholder.
 * Regards,
    Team WSDesk
 *  Thread Starter [dennis2130](https://wordpress.org/support/users/dennis2130/)
 * (@dennis2130)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/email-placeholder/#post-9943398)
 * That makes perfect sense and I probably should have seen that for myself. Thanks
   for the quick response!
 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/email-placeholder/#post-9943543)
 * Hi Dennis,
 * If you are happy with our product and support please leave us a review [here](https://wordpress.org/support/plugin/wsdesk/reviews/#new-post).
   It would mean a lot to us.
 * Regards,
    Team WSDesk
 *  [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/email-placeholder/#post-10104794)
 * I don’t men to hijack someone else’s thread but shouldn’t that email field be
   uneditable. Reasoning is that there is no other constant that will identify the
   user as a registered user. It would be great if the user name would auto populate
   and that not be editable so that editing the email address would not be an issue.
 *  [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/email-placeholder/#post-10104795)
 * just a quick line because I forgot to check the notify box below (sorry)
 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/email-placeholder/#post-10106261)
 * Hi
    WSDesk stores both the email addresses. The user who is logged in is the 
   one that becomes the requester, this is not editable but there maybe a case when
   the ticket raiser may not want to receive the replies in his email address registered
   with WP. Hence, the editable feature. This we way we can see the user who raised
   the ticket as well as give the user option to give separate email address for
   communication.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Email Placeholder’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wsdesk_8cbad0.svg)
 * [WSDesk - Wordpress HelpDesk & Support Ticket System](https://wordpress.org/plugins/wsdesk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wsdesk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wsdesk/)
 * [Active Topics](https://wordpress.org/support/plugin/wsdesk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wsdesk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wsdesk/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/email-placeholder/#post-10106261)
 * Status: resolved