Title: Email orders missing
Last modified: September 2, 2021

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# Email orders missing

 *  Resolved [mkbarraco](https://wordpress.org/support/users/mkbarraco/)
 * (@mkbarraco)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/email-orders-missing/)
 * Hi there,
 * I can’t receive any emails on new orders of my customers. Settings are good…
 * I tried to use different accounts for administration, on settings.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/email-orders-missing/#post-14831735)
 * Hi [@mkbarraco](https://wordpress.org/support/users/mkbarraco/),
 * Just to check, as you say settings are good, have you cross-checked whether you
   have enabled and set the correct recipient of the **New Order** email in **WooCommerce
   → Settings → Email**.
 * If the above is set correctly, please follow this email troubleshooting guide
   to assess the issue further – [https://docs.woocommerce.com/document/email-faq/](https://docs.woocommerce.com/document/email-faq/)
 * Hope this helps, we’ll be happy to be of further assistance.
    Many thanks.
 *  Thread Starter [mkbarraco](https://wordpress.org/support/users/mkbarraco/)
 * (@mkbarraco)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/email-orders-missing/#post-14832388)
 * Hi (@abwaita),
 * thanks for your help. I fix the issue: emails for processing order activated.
    -  This reply was modified 4 years, 8 months ago by [mkbarraco](https://wordpress.org/support/users/mkbarraco/).
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/email-orders-missing/#post-14832578)
 * Hello there,
 * Glad to hear you could manage to fix the issue!
 * Please feel free to open a new topic if you have any other questions.
 * Have a good one!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Email orders missing’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/email-orders-missing/#post-14832578)
 * Status: resolved