WP eCommerce
[resolved] Email Notifications not coming in from orders (4 posts)

  1. databell96
    Posted 1 year ago #

    I have a WPEC store located here and I notice I am not receiving email notifications of orders coming into the system. I also notice each order comes in as 'Payment Declined' even though the order went through. I'm using ModuleBazaar's PayPal Advanced plugin. Is this because I am using said plugin? Or is there a setting I'm not using correctly?


  2. czeller
    Posted 1 year ago #

    I'm having the same problem and I am not using the Paypal plugin.

  3. databell96
    Posted 1 year ago #

    Anyone from WPEC want to respond to this? My client is not very pleased that they are not receiving notifications of orders!

  4. Dan Milward
    Plugin Contributor

    Posted 1 year ago #

    I've only ever heard of this happening if you have more than one email address set to receive the notifications.

    Please test this out with WPEC 3.8.13 and latest WordPress.

    If you do have more than one email address set please remove one of them. If that fixes the issue consider it already resolved. But you'll have to wait until we push out 3.8.14 which is just around the corner.


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