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  • Plugin Author educatorteam

    (@educatorteam)

    Hi,

    I’ve just tested the email notifications in Educator 1.6 and the test was successful.

    Please check these facts about the email notifications in Educator 1.6:

    When a student registers using PayPal or Stripe, the email notification is sent to the course author’s user email and to the student’s email. When a student registers using cash, check, or a bank transfer for payment, the email notification is sent to the student’s email only when a site admin approves the student’s payment in the backend (Educator » Payments screen).

    When an admin or a lecturer saves a grade for a quiz in the Educator » Entries » Progress screen only the student receives an email notification.

    When a student’s membership expires, only the student receives an email notification.

    Please check some of these recommendations in order to troubleshoot the issue with email configuration on your server:

    • Please try to check if the email works at all on your WordPress website. You could try to use the WordPress’ core password reset feature (/wp-login.php?action=lostpassword) and check if you receive an email from this feature.
    • Please go to the Settings » General screen and check if the “E-mail Address” option is correct.
    • Please go to the Educator » Settings » Email screen and check the “From Name” and the “From Email” options.
    • Please check your spam folder, sometimes email notifications can end up in there.
    • Please verify with your hosting provider that the email feature works properly on your server.
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