WooCommerce - excelling eCommerce
Email notifications and editing html script (3 posts)

  1. David K
    Posted 2 years ago #

    Hello all

    1. I'm trying to get a very basic store set up. I completed a few test purchases, however I am not getting any email notifications upon completion of the order, and neither is the customer. Would anyone have any ideas why this is happening? (I read some of the earlier posts - I do not have any other plugins installed so doubt its a issue of conflicting plugins; the test purchase was done with cash on delivery so likewise it shouldn't be a payment gateway issue).

    2. Is there any way to edit the html of the order received page? When I view the page script, I just see the line "[woocommerce_thankyou]". I would like to edit the html to insert some analytics javascript code.

    Any help would be much appreciated, thank you.



  2. bheadrick
    Posted 2 years ago #

    are you seeing any other wordpress emails?

    you could try using the wp mail smtp plugin.

  3. David K
    Posted 2 years ago #

    thanks bheadrick, it turned out to be SMTP related. all fixed!

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