Title: Email notification – Problem
Last modified: August 3, 2018

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# Email notification – Problem

 *  Resolved [mcamposs](https://wordpress.org/support/users/mcamposs/)
 * (@mcamposs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/)
 * Hello,
    I recently installed the latest version of ‘Simple Job Board’, email 
   notification works perfect to admin and the RH, but nothing is sent to the candidate.
   I checked the spam trays, and the server logs, no email is sent to the candidate.
   I was reviewing the file: **simple-job-board/includes/class-simple-job-board-
   notifications.php**, and the following variables are empty, they do not have 
   any data: // Applicant Name $applicant_name = self::applicant_details(‘name’,
   $post_id);
 *  // Applied job title
    $job_title = get_the_title($post_id); $applicant_post_keys
   = get_post_custom_keys($post_id);
 * How can i solve this?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [mcamposs](https://wordpress.org/support/users/mcamposs/)
 * (@mcamposs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10559586)
 * Update – variables are empty:
    // Applicant Email $applicant_email = self::applicant_details(’
   email’, $post_id);
 *  // Applicant Name
    $applicant_name = self::applicant_details(‘name’, $post_id);
 *  Plugin Author [PressTigers](https://wordpress.org/support/users/presstigers/)
 * (@presstigers)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10562484)
 * [@mcamposs](https://wordpress.org/support/users/mcamposs/),
 * Sorry for the inconvenience.
 * Can you please share your website URL so that we can see what’s the issue?
 * Regards
 *  Thread Starter [mcamposs](https://wordpress.org/support/users/mcamposs/)
 * (@mcamposs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10568397)
 * Hello,
    This is url: [https://mesabienesraices.com/jobs/asistente-del-hogar/](https://mesabienesraices.com/jobs/asistente-del-hogar/)
   Thanks you very much.
 *  Plugin Author [PressTigers](https://wordpress.org/support/users/presstigers/)
 * (@presstigers)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10568938)
 * Hi [@mcamposs](https://wordpress.org/support/users/mcamposs/),
 * Thank you for sharing the site URL.
 * Please configure any WP SMTP plugin and check again.
 * Also if you have done any customization in SJB core files, then please review
   your code.
 * Please let us know if your issue still persists.
 * Regards,
 *  Thread Starter [mcamposs](https://wordpress.org/support/users/mcamposs/)
 * (@mcamposs)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10598401)
 * Hello,
    I have done several tests: **Without any SMTP**, the SJB plugin sends
   emails to the admin and the RH, without problems. Do not send email to the candidate.**
   With the SMTP plugins** Easy WP SMTP and Post SMTP Mailer/Email Log, the SJB 
   plugin sends emails to the admin and the RH, without problems. Do not send email
   to the candidate. **So it’s not SMTP problem.** I was reviewing the file: simple-
   job-board/includes/class-simple-job-board-notifications.php, and the following
   variables are empty, they do not have any data: // Applicant Email $applicant_email
   = self::applicant_details(’email’, $post_id); // Applicant Name $applicant_name
   = self::applicant_details(‘name’, $post_id);
 * As those variables are empty, the SJB plugin does not send the email.
 * I checked the spam trays, and the server logs, no email is sent to the candidate.
 * Any ideas?
 *  Plugin Author [PressTigers](https://wordpress.org/support/users/presstigers/)
 * (@presstigers)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10601282)
 * [@mcamposs](https://wordpress.org/support/users/mcamposs/),
 * Sorry for the inconvenience.
 * As for the applicant notification feature, the multilingual website does not 
   support it. We are working on this fix and will update this in our next SJB release.
 * Stay tuned for updates.
 * Thanks & Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Email notification – Problem’ is closed to new replies.

 * ![](https://ps.w.org/simple-job-board/assets/icon-256x256.png?rev=1829069)
 * [Simple Job Board](https://wordpress.org/plugins/simple-job-board/)
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 * 6 replies
 * 2 participants
 * Last reply from: [PressTigers](https://wordpress.org/support/users/presstigers/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/email-notification-problem-5/#post-10601282)
 * Status: resolved