Email notification are not sent to subscribers

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    4 years, 8 months ago

    Hi,

    Post Notification works based on Post categories.

    Please confirm that you are publishing a post in the same category which you have setup in Post Notification.

    If category doesn’t match, system won’t send email notification.

    BTW, do you publish post from WordPress admin dashboard or using some other plugin to publish a post?

    Thread Starter Prasath

    (@pchellappan)

    4 years, 8 months ago

    Hi Malay,

    I confirm that the right category is selected. The post is published from WordPress admin dashboard.

    Plugin Contributor Malay Ladu

    (@malayladu)

    4 years, 8 months ago

    Hi,

    Thanks for the information.

    Please contact us. We will take a look into this issue.

    Thread Starter Prasath

    (@pchellappan)

    4 years, 8 months ago

    Thanks Malay. Already provided information and waiting for the response.

    Thread Starter Prasath

    (@pchellappan)

    4 years, 8 months ago

    Hi Malay, The response from the support team is very slow and I’m still in the same status for last 5 days. Can you please help?

    • This reply was modified 4 years, 8 months ago by Prasath.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    4 years, 8 months ago

    @pchellappan Unless you are reporting yourself as a spammer or abuser, do not report topics. It is not meant to get you faster support.

Viewing 6 replies - 1 through 6 (of 6 total)
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