Title: email notification
Last modified: October 4, 2021

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# email notification

 *  Resolved [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * (@sayantansdas)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/)
 * hi there.
    firstly thank you this plugin. really helpful. I do have one question
   though, how do I enable notification via email when someone has sent a post via
   frontEnd PM

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * (@sayantansdas)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14944209)
 * hi team,
    i’m really trying to understand if this feature is available in the
   free version or this needs the PRO version installed . i will make a call on 
   the purchase accordingly. Thank you
 *  Plugin Author [Shamim Hasan](https://wordpress.org/support/users/shamim51/)
 * (@shamim51)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14948860)
 * User get Email notification when they receive a message.
    This is available in
   both Free and Pro version.
 *  Thread Starter [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * (@sayantansdas)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14951802)
 * [@shamim51](https://wordpress.org/support/users/shamim51/) , I am not receiving
   the email notifications. How do I troubleshoot the email notifications issue ?
   
   Please note I’m receiving all other emails.
 * Thanks.
 *  Plugin Author [Shamim Hasan](https://wordpress.org/support/users/shamim51/)
 * (@shamim51)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14957449)
 * Please follow [https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/](https://www.shamimsplugins.com/docs/front-end-pm-pro/troubleshoot/email-notification-not-receiving/)
 * Let me know.
 *  Thread Starter [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * (@sayantansdas)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14960302)
 * [@shamim51](https://wordpress.org/support/users/shamim51/) , thank you for this
   link. I have checked multiple times, the option “Email me when I get new messages?”
   
   is not visible in free version of the plugin (v11.3.3) that is installed in my
   wordpress website. Screenshot from the backend [https://snipboard.io/h5ls7q.jpg](https://snipboard.io/h5ls7q.jpg)
   If you can, please share a screenshot of the setting that is described in the
   troubleshooting steps. I am receiving all other emails from WordPress backend.
 *  Plugin Author [Shamim Hasan](https://wordpress.org/support/users/shamim51/)
 * (@shamim51)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/email-notification-174/#post-14980148)
 * That option is in front-end from where you send/receive messages (page where `[
   front-end-pm]` shortcode is.
 * If still not working, please deactivate all plugins and change theme to one of
   default theme then try again. Then activate one by one.
 *  Thread Starter [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * (@sayantansdas)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/email-notification-174/#post-15030979)
 * Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘email notification’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [profile](https://wordpress.org/support/topic-tag/profile/)

 * 7 replies
 * 2 participants
 * Last reply from: [sayantansdas](https://wordpress.org/support/users/sayantansdas/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/email-notification-174/#post-15030979)
 * Status: resolved