Title: Email notification
Last modified: June 13, 2018

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# Email notification

 *  Resolved [hiboubox](https://wordpress.org/support/users/hiboubox/)
 * (@hiboubox)
 * [8 years ago](https://wordpress.org/support/topic/email-notification-124/)
 * Hi,
 * 1/ When I create ticket for a user (with this email) , no email where sent.
    
   2/ Unable to add picture in email footer
 * Tks
    Sam

Viewing 1 replies (of 1 total)

 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years ago](https://wordpress.org/support/topic/email-notification-124/#post-10395758)
 * Hi,
 * 1. Do you mean email notifications are not being sent? If yes, email notification
   for user creation is a premium feature. If this is not your issue, please explain
   your issue with more clarity.
 * 2. Please let us know how you are trying to add the image to email footer? If
   you drag and drop an image to the email, it will be added to the ticket. If you
   are facing further issues, please raise a support ticket here-> [https://wsdesk.com/support/](https://wsdesk.com/support/)

Viewing 1 replies (of 1 total)

The topic ‘Email notification’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/email-notification-124/#post-10395758)
 * Status: resolved