Title: Email not working correctly
Last modified: December 6, 2016

---

# Email not working correctly

 *  [klstrand](https://wordpress.org/support/users/klstrand/)
 * (@klstrand)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/email-not-working-correctly/)
 * I worked with my domain host provider who helped me with my email settings. However,
   I’m still having an issue in one area. One of my testers has an email account
   with AOL. Her booking requests come into the booking system on our website, but
   we are not receiving an email alert that a booking request was submitted. We 
   are getting those emails from other testers who use different email providers.
   The AOL tester ran a test on another plugin for our website that also generates
   an email alert – that email did arrive. Any clue as to why the email worked for
   one plugin but not the booking system?
 * Thank you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wpbookingsystem](https://wordpress.org/support/users/wpbookingsystem/)
 * (@wpbookingsystem)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/email-not-working-correctly/#post-8529488)
 * Hi there,
 * Please install the plugin:
 * [https://wordpress.org/plugins/check-email/](https://wordpress.org/plugins/check-email/)
 * And check if your WordPress installation is able to send mails via that plugin.
 * You can also try to use this plugin to let your WordPress site sent emails. [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/).
 *  Thread Starter [klstrand](https://wordpress.org/support/users/klstrand/)
 * (@klstrand)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/email-not-working-correctly/#post-8688901)
 * I installed the check-email plugin and am able to send mail via that plugin. 
   I’ve also been working with my domain provider. They can see the email traffic
   from the site. It is still not clear why the email from one tester is not being
   delivered to our Yahoo email account from the Booking System plugin, but is delivered
   to Yahoo from a different plugin I’m using. Do you have any other suggestions?
   Thank you! –Karen

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Email not working correctly’ is closed to new replies.

 * ![](https://ps.w.org/wp-booking-system/assets/icon-256x256.gif?rev=2691961)
 * [WP Booking System - Booking Calendar](https://wordpress.org/plugins/wp-booking-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-booking-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-booking-system/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-booking-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-booking-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-booking-system/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [klstrand](https://wordpress.org/support/users/klstrand/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/email-not-working-correctly/#post-8688901)
 * Status: not resolved