Support » Plugin: Visual Form Builder » Email not sent/received

  • I have built two forms with VFB.
    When I send a test message, the notification says “succeeded” and the submission is instantly in the”database” (entries).
    So the form works fine.

    But, it doesn’t send any emails anywhere. Not to my admin-address nor does it send a confirmation email to the email address put in the form.

    I have tried with all kinds of email addresses (none of them gmail btw), and nothing.
    I have also installed Easy WP SMTP, and nothing.

    I have used VFB previously and it has worked like a charm – the submissions went into the entries and the emails went where I wanted to. And I didn’t even have Easy WP SMTP in that site..

    What have I missed?

    • This topic was modified 4 months, 1 week ago by  dweeb.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • mbrsolution

    (@mbrsolution)

    Hi,

    I have used VFB previously and it has worked like a charm – the submissions went into the entries and the emails went where I wanted to. And I didn’t even have Easy WP SMTP in that site..

    Are you using the same server as before? Do you know if your host has made changes to your server? Did you check the spam box in your e-mail account?

    ChelseyDesign

    (@chelseydesign)

    Having the same issue. The submission shows in the backend of the site in Entries but I never receive the email to my inbox.

    Any luck?

    mbrsolution

    (@mbrsolution)

    Hi, did you check your spam box?

    ChelseyDesign

    (@chelseydesign)

    Absolutely. Nothing there.

    ChelseyDesign

    (@chelseydesign)

    It was working fine until July 2018, then just stopped receiving.

    mbrsolution

    (@mbrsolution)

    Have you contacted your host about this issue? It sounds like they have made some changes to your server.

    Regards

    midwestblueovalclub

    (@midwestblueovalclub)

    I have this same issue. It started sometime in July 2018. Was there an update to VFB?

Viewing 7 replies - 1 through 7 (of 7 total)
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