Support » Plugin: WP Mail SMTP by WPForms » Email not sending when adding a comment to my blg

  • Resolved winters11223

    (@winters11223)


    Hi,

    I have created a new blog site and the problem is that when you post a comment in any of my blogs it gets shown on the page and i do not receive any email notification.

    The only way for me to check if someobody has posted a comment is for me to login to wordpress and go to the dashboard and go to the comments section to either approve or reject the comment.

    I have setup the WP Mail plugin in the hope of fixing this but after doing a test comment, the comment is shown on the page but i still don’t receive any notification by email that somebody has posted. On my worpdress > Discussion > “Email me whenever:Anyone posts a comment ” is checked but i don’t know why i don’t receive an email notification.
    Could somebody suggest any ideas?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @winters11223,

    When you get a chance, could you please try sending a test email (under WP Mail SMTP > Email Test) and share the details from that here?

    This will help us to get a better idea of what might be going on.

    Thanks!

    Plugin Support Sanjeev Aryal

    (@sanzeeb3)

    Hi @winters11223 – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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