Support » Plugin: PayPal Donation » Email is shown instead of Merchant id

  • Resolved david2432


    I entered in plugin’s settings Live Account field merchant id of my personal account but when I press button on my site, I see my email is shown. I thought Merchant id was for to hide email.

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  • Plugin Author Scott Paterson


    Please double check and try again. The plugin doesn’t have the ability to convert merchant id to email. If you are using a caching plugin, please clear it or contact your hosting company.

    Hi, Scott. Unfortunately deleting caches of my plugin didn’t help and I don’t think think it could be server caching either because the same happens in my local Xampp installation. Maybe this is because PayPal updated their policy recently or because I have Personal (not Business) account?! Thanks.

    Plugin Author Scott Paterson


    What is the URL of the page on your site that has PayPal Donation button on it?

    It’s still in maintenance mode. I will leave it as it is, showing email is not problem for me, maybe even better. Thank you, no more questions.

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