Support » Plugin: Rich Reviews » Email is not sending to admin when user submited pending review

  • I would like to inform you that when user submit a pending review then admin should be notified. I checked plugin option and I have added email address in option (Admin Email – The email to which notifications are sent.) but I didn’t get any notification when someone submit review.

    Can you please help me to notify to admin when user submit pending review

    Thanks,
    zgshaikh

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  • Not sure if you figured this out or not, but I ran into this issue recently. We have an SMTP plugin set up on the site and it was working fine for everything but this admin notification. What fixed it for us was to edit the rr-form.php file found in the shortcode folder. There is a function on line 577 called rr_send_admin_email. At the end of the function, there is a call to php’s native mail function. I added wp_ to the front of it (wp_mail) and the notifications started working.
    Hope that helps!

    • This reply was modified 1 month, 1 week ago by  antiockus.
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