Where can we see the website in question?
Hi
URL is https://oddfellowswilberfoss.co.uk/contact/
FORM TAB:
<div class=”aux-modern-form”>
<div class=”aux-row aux-de-col2 aux-tb-col1 aux-mb-col1″>
<div class=”aux-input-group aux-col”>
[text* full-name placeholder “Full name”]
<div class=”aux-modern-form-border”></div>
</div>
<div class=”aux-input-group aux-col”>
[email* your-email placeholder “Email”]
<div class=”aux-modern-form-border”></div>
</div>
</div>
<div class=”aux-row aux-de-col2 aux-tb-col1 aux-mb-col1″>
<div class=”aux-input-group aux-col”>
[text* subject placeholder “Subject”]
<div class=”aux-modern-form-border”></div>
</div>
<div class=”aux-input-group aux-col”>
[tel* tel-number placeholder “Phone Number”]
<div class=”aux-modern-form-border”></div>
</div>
</div>
<div class=”aux-row aux-de-col1 aux-tb-col1 aux-mb-col1″>
<div class=”aux-input-group aux-col”>
[textarea* message placeholder “Message”]
<div class=”aux-modern-form-border”></div>
</div>
</div>
[submit class:aux-button class:aux-large class:aux-black class:aux-none class:aux-uppercase class:aux-icon-right “SEND MESSAGE”]
</div>
MAIL TAB (From field):
[full-name] <[your-email]>
RESULT:
—–Original Message—–
From: Malcolm <info@oddfellowswilberfoss.co.uk>
Sent: 09 November 2020 14:45
To: info@oddfellowswilberfoss.co.uk
Subject: Test 2
From: Malcolm
Email: malcolm@supersys.net
Contact Number: 01924
Notice the From field in the email is showing the RECIPIENT email but in the body of the email it shows the SENDER email. Both use the [your-email] tag
Thanks
Malcolm
Forgot to mention – I have changed the email tag from [email] as mentioned in my original post to [your-email] in case there was anyproblem using just email as a tag.
See Setting up mail
What email settings do you have in the Mail tab panel?
T0: info@oddfellowswilberfoss.co.uk
From: [full-name] <[your-email]>
Note: there is a Sender email configuration error here but your documentation says it is ok to ignore if advice followed. Think I have done that
Subject: [subject]
Additional Headers: Reply-To: [your-email]
Message Body:
From: [full-name]
Email: [your-email]
Contact Number: [tel-number]
Subject: [subject]
Message Body:
[message]
—
This e-mail was sent from a Contact Form on The Oddfellows Arms website (https://oddfellowswilberfoss.co.uk/)
Exclude lines with blank mail-tags from output – Ticked
What other plugins and theme do you use on the site?
Disable Gutenberg
Easy WP SMTP
Elementor
Master Slider Pro
MC4WP: Mailchimp for WordPress
Phlox Core Elements
Phlox Portfolio
Phlox Pro Tools
Smash Balloon Custom Facebook Feed
It uses the Phlox Pro theme (child)
Hi
Think I have identified the issue
I disabled Easy WP SMTP plugin and tried another test on the contact form
The client forwarded the email she received and it looks ok
Now getting my email address at the side of my name:
On 12 Nov 2020, at 09:29, malcolm <malcolm@supersys.net> wrote:
One to remember for the future
Malcolm
