email images

It’s not related to this plugin, woocommerce has always allowed images to be shown in the emails through a simple filter in the settings. This plugin isn’t changing how that works or doing something unique.

The point being if your lazy load is effecting the emails it’s effecting woocommerce core emails not because of this plugin. If you turned this plugin off and added the filter to have images show in your emails the effect would be the same.

So it’s not something around our code that a lazy load would need to look into but the core woocommerce code.

All that said why do you believe this is related to lazy load? Did you test and your images work if you turn off the plugin?

Ben

Hey!

I couldn’t find the setting to turn on images in WooCommerce core emails. Could you possibly direct me to that?

Sorry I wasn’t clear:

by a filter, I mean a filter function.

add_filter( 'woocommerce_email_order_items_args', 'example_email_order_items_args', 10, 1 );
function example_email_order_items_args( $args ) {

    $args['show_image'] = true;

    return $args;

}

The point is the variable for “show_image” is set to true. The actual output of the image is part of woocommerce core.

On some of the other topic threads you’re support has said numerous times that lazy load can affect the images showing up in emails.

It can, it’s been reported. But it’s not the most common reason or the only reason so it’s worth testing and not assuming it is the reason.

The most common is that people have their sites behind a coming soon so their images are not publicly accessible. Another is that the images are not served through https. Another is that some email inboxes have image show or hide settings and they had their own settings set to hide.

The images load in the customizer but don’t load when the emails are actually sent. Both product images and social icons do not show

This could be true for the other reasons I outlined as well as more that I didn’t.

Can you start by following this list:

1. Is your site publicly accessible?
2. Are you using HTTPS?
3. Test by deactivating plugins (like lazy load plugins and others).
4. If deactivating plugins doesn’t help inspect the emails you received and get the image src link. If that link when placed in your browser takes you to an image then you likely have a setting in your email inbox that needs to change. If it doesn’t take you to an image post it here so I can see and offer some suggestions.

I hope that helps!

Ben

Hey,
If you inspect that line where you see “the linked imag…” can you see what the rest of the notice says?

What email inbox are you viewing in?

Ben